Customer service

The Link.co.uk

The Link’s Cashback deals enable you to make dramatic savings on your line rental over the length of your contract. You will be billed at the full contracted price of your line rental, but will be are able to claim back a significant portion of that cost. Visit our Mobile Store pages for all our latest Cashback deals.

If you’ve already purchased a Cashback deal and wish to claim your rebate, Please find your redemption form by clicking here

You will need to download the file that corresponds with your handset, network and tariff from the list presented and send the completed form to us at the address given on the form*.

Should you require any assistance, please contact our Customer Service team on 0870 060 3587.

*requires Adobe Acrobat Reader. This is available to download for free from the Adobe website. Please note, we are not responsible for the content of any external sites or downloads and advise reading the installation instructions fully before downloading

Our Commitments
Part of UK's biggest electrical retailer
Part of DSG International, the same group as major high street names, Currys, PC World and Dixons.
Next day delivery
We promise a fast reliable service and FREE next day delivery (Contract mobile phone orders are subject to further checks and delivery may take up to 48 Hours)
100% secure shopping
Using Internet standard SSL technology, thelink.co.uk is a totally safe place to shop online.
UK call center
All our Customer Service centres are based in the UK.
Expert service & advice
Our product reviews are conducted by independent journalists, ensuring you get the honest opinion of experts.